Caring Occupational Therapy Services

  • Home Visiting Team
  • NDIS Registered
  • Equipment Prescription
  • Home Modifications
  • Comprehensive Assessments
  • University Qualified

This service is performed by our experienced and compassionate
Occupational Therapists.

Contact Us

About Our OT Services

Meet our OT team leader who will explain functional capacity assessments, which is the most common type of OT assessment.


The dedicated Occupational Therapy (OT) team from Total Health Physio support individuals through private home visits, NDIS participants, homecare package clients as well as aged care facilities throughout Melbourne.

All of our Occupational Therapists are fully qualified and hold a minimum of Bachelor of OT. Our OTs specifically address:

  • Environmental assessments
  • Functional rehabilitation
  • Equipment requirements (i.e. prescribing appropriate wheelchairs, gait aids etc)
  • Lodging assessment and request forms to the NDIS/NDIA
  • Equipment trials
  • Project management & quotes required for home modifications

Total Health Physio is proud to offer home modifications under several capacities, which include:, NDIS Participants, Home Care Package Clients & Private clients

The objective of home modifications is to support people in feeling confident, safe and mobile while accessing or living in their home. This ultimately allows individuals to live at home more independently and for longer!

Supported Independent Living

The purpose of Supported Independent Living (SIL) is to provide support for NDIS participants to help with daily tasks and develop skills to live as independently as possible.

We help with:

  • Equipment requirements
  • Environmental/home modifications
  • Recommendations on what supports are required (i.e. if support is required whilst showering, dressing, performing shared tasks, meal preparation, cleaning, shopping and overnight care etc)
  • Reviewing existing supports
  • Liasing with the NDIS for funding requests
  • Assistive Technology (AT)
  • Helping people mobilise and access the community

Specialist Disability Accommodation

The purpose of Specialist Disability Accommodation (SDA) under the NDIS is to provide housing for people with very high support needs, typically those with physical and/or intellectual disabilities who require varying levels of support.

We help with:

  • Physiotherapy sessions
  • Equipment prescription
  • Assessments – including Functional Capacity Assessments (FCA), Activities of Daily Living (ADL), Assistive Technology (AT) Assessments
  • Lodging funding requests to the NDIA
  • Report writing
  • Recommendations

At Total Health Physio we understand that Physiotherapy, Occupational Therapy and Exercise Physiology delivered with compassion is highly meaningful and helpful for our community living with mental health challenges.

The term mental health refers to cognitive and emotional wellbeing, and it is becoming more widely recognised as a central component of overall health. We love the opportunity to help people holistically.

At Total Health Physio, we work with many patients who are dealing with mental health challenges. This includes conditions such as Depression, Schizophrenia, Bipolar disease, Borderline personality disorder and Anxiety disorders.

We understand that people living with these challenges may feel dark, alone or forgotten, we’ll do our best to make people experience our values of trust, compassion and care.

Over time, our OTs support people with the NDIS progress reports to ensure they are receiving appropriate supports.

Benefits of Choosing Total Health Physio

Experienced and Qualified Occupational Therapists

These professionals have clinical experience in working with various physical and neurological conditions.

Our expertise ensures that you receive high-quality care and personalised support to address your specific needs.

Client-Centered Care

Total Health Physio is dedicated to providing compassionate and client-centered healthcare.

Our commitment to empathy and understanding helps create a positive and supportive environment for clients and their families.

Comprehensive Range of Services

Total Health Physio offers a wide range of occupational therapy services, including home modifications, functional capacity assessments, NDIS progress reports, and more.

This comprehensive approach allows you to access multiple services under one roof, making it convenient to address your occupational therapy needs

Meet Our Occupational Therapists

Gabi Occupational Therapist
Julia OT Team Leader
Lee Occupational Therapist
Mindy Occupational Therapist

Occupational Therapy FAQ

  • Do I need a referral from a GP to book Occupational Therapy services?

    No, you don’t need a referral from a GP.

    You can refer yourself, we receive referrals from individuals, NDIS participants, support coordinators, support workers as well as home care package providers.

  • What education and professional memberships do your Occupational Therapists possess?

    All of our OTs  registered with AHPRA and required to undertake mandatory professional development each year to maintain their registration.

    Our OTs are also members of Occupational Therapy Australia.

    All our team possess a criminal record check, working with children check, current first aid as well as personal and public indemnity insurance.

  • I don’t own my property, can I still get Occupational Therapy?

    Most definitely!

    Most of the work our OTs do has low environmental impact and this is a non-issue. In the event we are conducting home modifications, we will liaise with the respective property owner and perform this aspect of the service. We are aware of Victorian legislation that governs this form of healthcare.

  • What is the Occupational Therapy process in detail?

    Step 1 – Enquiry

    Please use our contact or referrals page, or call us directly to start the process. If you are an NDIS participant, please provide your NDIS number.

    We’ll set up the initial assessment within 5 days.

    At our discretion, we may perform a pre-home visit risk assessment over the phone. This may take up to 15 minutes.

    Step 2 – Home Assessment

    One of our compassionate Occupational Therapists will visit the residence to conduct an initial assessment. We will perform a home environment risk assessment – look at the environment to identify hazards and see if its safe for the individual, what assistive equipment could be helpful and if home modifications would be beneficial.

    At this point, we will know what ongoing training will be required. Towards the end of the session, we will formulate a plan of how we will work together, and set meaningful goals. A goal could be improving upper limb dexterity to handle a kettle safely and pour a cup of tea. If the person is an NDIS participant, we will review their current NDIS plan.

    Step 3 – Occupational Therapy Services

    Our OTs mainly help with prescribing, trialling and implementing assistive equipment and technology. Examples of these include introducing ramps, handrails, wheelchairs, cushions for wheelchairs, shower chairs and toilet commodes.

    We are also capable of delivering home modification projects, we liaise with the necessary property management and other third parties. We can create Scope of Works documents and submit these to the NDIA.

    Step 4 – Ongoing Support

    The frequency of rehabilitation sessions with our Physios & OTs varies, this information will be conveyed in our service agreement from the initial assessment. We work well with other healthcare companies and support our patients transitioning from our services.

Reviews Of Our Occupational Therapy Services

Itai T Client

Very happy with Julia’s work. Her report was incredibly detailed, with recommendations that covered all my needs and more supports than I would have asked for. She also provides great follow-up, making sure I get everything I need and know how to use it. Definitely recommended.

Brendon H Client

I am so happy to have a wonderful Occupational therapist Natalie. She is a good therapist who is working with me and my family and helping me with my disability and I can't thank her more than enough for her help.

Con N Client

As I am a veteran, miss Winnie Hui I have found her an excellent therapist and well spoken. She has tried more then her way to support my needs and my health. She is well spoken and above her work. She goes over her way and above to get her result to please myself to get the equipment for my health ,to do daily activities and achieve my goals. We need more people like her in this industry, excellent done.

Travis B Client

Winnie is friendly, polite and very good at her job. She has been great help with making me independent

Dee Y Client

Great experience with OT Julia Caplan who provided advice on our home modifications for our disabled son, along with other useful advice. She knew exactly how to connect with a young adult in a respectful way.

Boz S Client

Thanks to Jojo and the team at Total Health Physio, I was able to finally get the assistance I needed to be able to apply for NDIS. Jojo is very understanding and was able to provide simple solutions for things I have struggled with for years. Her report captured my needs and what was important to me as well as my ability to achieve day to day tasks. Hope to continue working with Jojo when I need an OT.

University Trained, Experienced Occupational Therapists

Total Health Physio’s OTs have clinical experience with a range of physical and neurological conditions.

The term occupation refers to daily actions people perform. Our OTs work closely with individuals to reach high functional outcomes by optimising regular activities of daily living.

These outcomes relate to living safely at home, participating in the community, increasing independence and setting and achieving functional goals.

We work best with elderly individuals and adults living with a disability.

Contact Us Call Us1800 847 847