What we do

The dedicated Occupational Therapy (OT) team from Total Health Physio primarily support individuals through private home visits, NDIS participants, homecare package clients as well as contribute to the healthcare in residential aged care facilities throughout Melbourne.

Our OTs specifically address:

  • Environmental assessments
  • Functional rehabilitation
  • Equipment requirements (i.e. prescribing appropriate wheelchairs, gait aids etc)
  • Lodging assessment and request forms to the NDIS/NDIA
  • Equipment trials
  • Project management & quotes required for home modifications


Mobile throughout South East Melbourne

Our process for Occupational Therapy services

  • Step 1 - Enquiry

    Please use our contact or referrals page, or call us directly to start the process. If you are an NDIS participant, please provide your NDIS number.

    We’ll set up the initial assessment within 5 days.

    At our discretion, we may perform a pre-home visit risk assessment over the phone. This may take up to 15 minutes.

  • Step 2 - Home Assessment

    One of our compassionate Occupational Therapists will visit the residence to conduct an initial assessment. We will perform a home environment risk assessment – look at the environment to identify hazards and see if its safe for the individual, what assistive equipment could be helpful and if home modifications would be beneficial.

    At this point, we will know what ongoing training will be required. Towards the end of the session, we will formulate a plan of how we will work together, and set meaningful goals. A goal could be improving upper limb dexterity to handle a kettle safely and pour a cup of tea. If the person is an NDIS participant, we will review their current NDIS plan.

  • Step 3 - What we’ll do together

    Our OTs mainly help with prescribing, trialling and implementing assistive equipment and technology. Examples of these include introducing ramps, handrails, wheelchairs, cushions for wheelchairs, shower chairs and toilet commodes.

    We are also capable of delivering home modification projects, we liaise with the necessary property management and other third parties. We can create Scope of Works documents and submit these to the NDIA.

  • Step 4 - Ongoing services

    The frequency of rehabilitation sessions with our Physios & OTs varies, this information will be conveyed in our service agreement from the initial assessment. We work well with other healthcare companies and support our patients transitioning from our services.

University Trained, Highly Experienced Occupational Therapists

Total Health Physio’s OTs have clinical experience with a range of physical and neurological conditions. We are particularly specialised to assist with

  • Dementia
  • Motor neuron disease
  • Multiple sclerosis
  • Parkinson’s disease
  • Strokes
  • Acquired brain injuries
  • Traumatic brain injuries
  • Spinal disorders

Our OT team operates under the following schemes

Occupational Therapy FAQ

  • Do I need a referral from a GP to book your OT services?

    No, you don’t need a referral from a GP.

    You can refer yourself, we receive referrals from individuals, NDIS participants, support coordinators, support workers as well as home care package providers.

  • What does Occupational Therapy mean?

    The term occupation refers to daily actions people perform. Our OTs collaborate closely with our Physiotherapists to help individuals reach high functional outcomes by optimising regular activities of daily living.

    These outcomes relate to living safely at home, participating in the community, increasing independence and setting and achieving functional goals.

    We work best with elderly individuals and adults living with a disability.

  • What education and professional memberships do your OTs possess?

    All our OTs are fully qualified and hold a minimum of Bachelor of OT

    All of our OTs  registered with AHPRA and required to undertake mandatory professional development each year to maintain their registration.

    Our OTs are also members of Occupational Therapy Australia.

    All our team possess a criminal record check, working with children check, current first aid as well as personal and public indemnity insurance.

  • I don’t own my property, can I still get Occupational Therapy?

    Most definitely!

    Most of the work our OTs do has low environmental impact and this is a non-issue. In the event we are conducting home modifications, we will liaise with the respective property owner and perform this aspect of the service. We are aware of Victorian legislation that governs this form of healthcare.