Home Care Packages

Home Care Packages can be used for a range of services including Allied health, social services, gardening, cleaning, transport, personal care, respite care and more.

Home Care Packages are divided into four funding levels. The higher the level, the more care hours are included. These are:

Level 1: 6.8 hours per week

Level 2: 12.6 hours per week

Level 3: 21.4 hours per week

Level 4: 27.5 hours per week

The funding level is determined based on an assessment of the patient’s condition and living circumstances. An assigned assessor will work with the patient and their family to understand their needs and determine the most appropriate Home Care Package for them.

The hours included in each level can be divided between the aforementioned services, typically, a person will coordinate their care plan with the homecare package provider they have chosen to be represented by.

Beautiful 90 Plus Year-Old Elderly Senior Caucasian Woman Sitting Outdoors in Shade in the the Summer

Home Care Package Assessment

The first step in obtaining funding for a Home Care Package is to register at My Aged Care and complete an initial application here:


Afterwards, MyAgedCare will contact the applicant to discuss further.

Next, an in-home assessment will be scheduled by the aged-care assessment team from the Aged Care Assessment Team (ACAT) service. The assesor will schedule time to visit the patient’s home and complete an assessment to determine whether or not a Home Care Package is an option and, if it is, what package level best meets the support needs of that individual.

After the assessment, My Aged Care will send a letter to the patient to notify them if they are eligible for a Home Care Package and what level of funding they’ve been approved for.

They will then be placed on a waitlist and will be notified once the package becomes activated. Waitlists can be variable as they are prioritised based on needs.

Typically, a person will then choose a Home Care Package provider who will assist to organise their supports, including contacting Allied Health companies such as Total Health Physio.

We Provide Allied Health to Home Care Package Holders

Total Health Physio started in aged care. We’re proud of our roots and the connections that we’ve built with our clients.

We currently have service agreements with numerous Home Care Package providers throughout Melbourne.

Our goal is to help make a difference in the lives of the elderly population living in the communities we serve. Our values are Trust, Compassion and Care.

 As an Australian, AHPRA registered Allied Health provider, people can use their Home Care Package funding to receive our caring services.

Frequency of Home Care Package Services

Depending on the approved funding level, our caring clinicians will typically visit on a weekly basis to provide private 1:1 sessions.

Upon the first visit with a patient, our clinician will create a management plan with set goals that detail how the patient and the therapist will work together. The plan will be reviewed periodically to check our progress towards meaningful goals.

We provide comprehensive Physiotherapy and Occupational Therapy, our services can be once off or ongoing.

Working Alongside Registered Nurses

At Total Health Physio, we work as a multidisciplinary team. Many homecare package recipients will be visited by Registered Nurses (RN) to provide various supports, such as diabetes management or medication support.

Our professional staff are happy to work with all Allied health professionals to achieve the best outcome for our patients.

For example, a RN may identify a new pressure sore, and then would request our Occupational Therapist prescribes an appropriate pressure cushion.

We also participate in annual reviews with RNs and GPs to ensure a person is being cared for holistically.

Happy nurse caregiver laughing with Asian elderly woman outdoor

Assessments for HomeCare Package Holders

There are a number of different assessment tools that our therapists use to assess a patient’s capacity to live at home safely.

When we first visit a patient at home, we complete a full functional assessment to better understand their condition, their ability to participate in their Activities of Daily Living (ADLs) and to assess their home environment.

We also perform other assessments, such as falls risk, sit to stand and timed walking tests.

These assessments allow us to quantify a person’s physical capacity to provide a baseline for us to improve upon.

The caring clinicians at Total Health Physio will always address our lovely patients on an individual basis.

Ready to Book Our HomeCare Allied Health Services?

We care deeply about our patients and their outcomes.

We hold ourselves to the highest standard and continually educate ourselves on concept research and development in aged care. Most of our Physiotherapists are highly experienced in working with aged care patients, whether they live in residential aged care facilities or at home with a Home Care Package.

We take an active and holistic approach to patient care. Not only are we proactive in our recommendations, but we are also active listeners. We work with all stakeholders, including carers and family members, to ensure that our patients achieve the best possible outcomes under our care.

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