Equipment Prescription from Occupational Therapists

Total Health Physio and Allied Health help people identify and choose assistive equipment to make them more independent and mobile. We mainly prescribe mobility-related equipment, such as

  • Wheelchairs
  • Scooters
  • Walking frames
  • Walking sticks
  • Ramps
  • Bathroom commodes
  • Kitchen equipment and cutlery

After receiving an enquiry, we will book an appointment to attend the individual’s home, whether it be at an aged care facility, private home or special living accommodation.

Our team member will conduct an initial assessment that involves learning about the person’s medical history, their goals, expectations from the equipment and if home modifications would be required.

Following the initial assessment, we would prescribe assistive equipment that is clinically suitable for the individual.

Many people find assistive equipment to be a game-changer – allowing them to access the community, meet friends for coffee and optimise their lifestyle. It has a real positive outcome on their quality of life!

A young black disabled woman with a wheelchair and a bright colored sweater and her Asian friend walk around the city.

Interior of bathroom for the disabled or elderly people. Handrail for disabled and elderly people in the bathroom

How to Book Equipment Prescription

Please navigate to our referrals or contact pages to begin the process of making an enquiry so we can contact you to organise an appointment.

One of our passionate Physiotherapists or Occupational Therapists will attend the property to perform an initial assessment and identify equipment requirements of the individual!

In the event there is a funding component from a Home Care package or the NDIS, Total Health Physio will perform whatever request forms are necessary.

We will contact our equipment suppliers and organise any further appointments that are required. The equipment supplier will visit our patients’ residence with us and customise the equipment as necessary (such as fitting a wheelchair) for the individual.

If our patient is required to visit the supplier (such as testing a range of beds or choosing an electric armchair), Total Health Physio can attend the supplier with our client.

The equipment is then trialled for a period of two weeks, however, can be shorter or longer.

In the event the person is happy with the equipment and it is clinically sound, the person can privately pay for the equipment.

Total Health Physio will then perform any further Physiotherapy, Occupational Therapy, re-assessments or Home Modifications required to help our patients achieve other goals!

We can also assist in the event a person is moving properties and requires modifications or equipment in the new property. This is to ensure the new property is safe to access and the patient can live as independently as possible!

Adjusting to New Equipment

When individuals obtain a new mobility aid, it is likely they will require training to help adjust to their newfound mobility and lifestyle.

When performing our initial assessment, we will let the individual know how many sessions they will require to adjust to their mobility device or to train them in using their device. We will also notify them of re-assessment requirements in the future. This makes cost clear upfront and is part of our agreement, one of our core values is trust. 

Total Health Physio helps individuals adjust by performing regular one-on-one sessions together.

For example, learning to control a motorised scooter is challenging. Individuals may drive at the wrong speed, cut corners or have difficulty navigating tight areas. Our purpose is to spend time with the patient and compassionately teach them to use the device until they’re confident, safe and comfortable.

wheelchairs in the shop

Assistive Equipment FAQ

  • After making an initial enquiry, how long will it take to receive my equipment?

    This is variable based on the required equipment.

    If the item is simple and low cost (such as a walking stick or even a 4 wheel walker), we may be able to obtain and deliver this within 24 hours.

    If the item is a specifically fitted wheelchair this may take a few weeks to ensure the item is individually tailored for the individual.

  • In what ways do you work collaboratively with equipment suppliers?

    We work collaboratively with equipment companies to achieve the optimal outcome for our patients, namely identifying and fitting equipment.

    Suppliers may attend the consultation with us or they come at a separate time, depending on what is required.

    As an example, we recently prescribed a wheelchair to a lovely person, however, he was leaning to one side due to the nature of his condition. We worked with the equipment supplier to customise a back support and cushion to help them stay upright.

  • Do you have existing relationships with equipment supplies?

    Yes, we do.

    We mainly work with Rehab Hire and Hospital Equip, who are great operators! For Home Modifications, we also have a company that we utilise who are NDIS registered and have builders who complete the job for us as required.

    If a patient would like us to work with a different supplier, we are more than amenable. Our focus is on our patient’s goals!

  • Will I be seeing a Physiotherapist or an Occupational Therapist?

    Our compassionate Physiotherapists and Occupational Therapists are both capable of working with assistive equipment, this is from our extensive experience working in Aged Care and with individuals with a disability.

    At times, if the equipment is complex, our senior Occupational Therapists will be allocated because they are highly specialised in this field.

  • How often is equipment reviewed?

    This is a variable situation and often depends on the person’s goals and any changes to their status.

    Review periods will be stipulated during the initial assessment.

    In many cases, the patient is receiving ongoing Physiotherapy, so we continually see the patient (usually weekly or fortnightly) and review their mobility aid accordingly. Other times, the review period can be longer.

  • Can you provide an example where someone changed equipment during their trial period?

    We had a lovely patient who we initially prescribed a manually-operated tilt and space wheelchair.

    While this achieved the initial goals, during the trial period, the family found it quite cumbersome and difficult to maneuver, so it became challenging to take their loved one outdoors into the community.

    One of our core values is care, so we really cater our recommendations for the person and their family and/or guardians.

    From this feedback, we worked to identify a similar wheelchair that was smaller in size, while still supporting our patient’s trunk control. This allowed the family to take their loved one outdoors and live his best life!

  • Where did Total Health Physio gain its experience?

    Our Physiotherapists & Occupational Therapists are highly qualified and gained their foundational knowledge of equipment during their studies as well as over many years working with the elderly and individuals with a disability.

    Total Health Physio encourages professional development and our team attends day sessions & expos with many equipment providers.

    There are continuous developments to the assistive technology available (such as wheelchairs that can be controlled via a mobile phone), and we aim to keep on top of the latest technology available to allow us to help our clients achieve their goals!