Private Physio & Occupational Therapy

Whether you are an elderly individual requiring treatment in the comfort of your home or you have a disability and require home physiotherapy WE COME TO YOU!

We are accredited with:

Total Health Physio offers a personalised and caring Physiotherapy service. We service all property types, including:

  • Aged care facilities
  • Private homes
  • Transitional care
  • Rented properties

The foundations of Total Health Physio begun with private home visits. With trust, compassion and care we come to your home or aged care facility with the aim of helping you achieve your goals and live your best life.

Total Health Physio is one of Melbourne’s leading aged care Physiotherapy + Occupational Therapy providers, with a passionate team focusing on treating elderly and mobility impaired individuals in the comfort of their own home or aged care facility.

Research into physiotherapy for the elderly has found it to be useful in preventing joint problems, minimising the risk of falls and improving strength and mobility. The ability to lead a more active lifestyle with regular physical activity, including aerobic and resistance exercises through rehabilitation, have also been demonstrated to improve cardiovascular, respiratory, musculoskeletal, and cognitive wellbeing.

At Total Health Physio, our passionate staff strive to make a positive contribution to our senior and NDIS patients’ lives each day. We are committed to providing a warm, personal aged care therapy service, helping patients achieve greater independence and improving their quality of life.

About our private home visits

  • Examples of goals for private home visits

    Some patients may have had a lengthy stay in hospital which has resulted in significant deconditioning. Consequently, they will struggle when they return home as their mobility and strength has declined.

    In this scenario, the goals would revolve around restoring the norm, i.e.

    • Getting up in the middle of the night to go to the bathroom safely
    • Walking to the mailbox and back confidently
    • Reduce the fear of falling
    • Feeling empowered
    • Feeling safe in the home environment
    • Getting back outside into the community


    One awesome example of goal setting was in 2019 – where we helped an elderly gentleman who struggled to get in and out of a car due to his decline in mobility return to playing bridge with his friends and going for a daily coffee!

    Our focus is to return our patients back to the community, back to previous premorbid mobility levels so they can maximise their socialisation and their overall independence.

    Occasionally our patients are unable to get back out into the community and thus our goal may be to keep them living at home as independent as possible by maximising their functional activities within their home environment – improving their activities of daily living. We cater to each individual’s needs and provide care to suit the individual.

  • How are goals reviewed?

    Goals are reviewed by retesting outcome measures. Goals are often performing routine activities in a safe way, so being able to achieve the functional task we’ve set out to do, such as

    • Get out of bed safely
    • Go to the bathroom at nighttime safely
    • Walk 8 minutes to the local cafe
    • Using kitchen equipment safely
  • We make Private Home Visits fun & engaging

    Occasionally we may add some music as part of our sessions to make it more fun, if you’re lucky, you might see some of our therapists singing and dancing! We may use boxing gloves, play with tennis racquets or use a ball or balloon to train reflexes. If you’re advanced you may need to negotiate one of our specialised obstacle courses!

    We try to cater to each individual to ensure its a session they look forward to.

    For private home visits under the NDIS, there is funding to access amazing assistive technology. We particularly like reaction-based tests that synchronise to mobile phones, so there is quantitative data to record.


Please phone or use our contact or referrals page to make an enquiry. We accept referrals from all sources, this includes individuals, family members, NDIS participants, Support Coordinators, GPs and other allied health professionals.

Any additional information regarding the patient’s history, or their decline, or their current mobility status is also helpful when referring. We will book our initial consultation at the individuals’ place of residence.

Initial assessment

One of our spectacular Physiotherapists will visit the residence. The first session is typically a mobility assessment based on the nature of their challenges or complaints.

For example, if an elderly person has back pain affecting mobility, we would assess their back as well as their mobility. If an individual was struggling to handle kitchen equipment comfortably, we would do a functional assessment and if someone has had a history of falls we would do a falls assessment.

While Physiotherapy is our primary service, Total Health Physio can also assist with subsequent:

  • Occupational Therapy
  • Home modifications
  • Assistive equipment and technology
  • Personal training

We then perform some outcome measures which are our baseline measures allowing us to assess and reassess the progress of an individual’s therapy.  This provides a baseline to set goals to achieve.

We then put a plan in place, which will entail

  • Goals the individual wishes to achieve
  • Frequency of sessions
  • Expected duration
  • When to reassess outcome measures
  • Implement a rehabilitation program between therapist and patient
  • Provide a individualise home exercise program to do with their carer, family or individually

Total Health Physio has an allied health specific software it uses for documentation , appointments and billing. If the patient is an NDIS participant, we will produce a formalised service agreement and submit respective documentation to the NDIA.

Private Home Visit FAQ

  • How do I pay for private home visits?

    Usually, we send you an invoice monthly and you can do a funds transfer/cheque or call and pay by credit card over the phone.

    For people that engage us for several months, some wish to complete a credit card authorisation form so we can automatically debit their card when required.

    A receipt will be provided via mail or email, whatever your preference is.

  • Can I use my private health insurance for this service?

    Yes, absolutely. We are registered providers through Medicare.

    After payment is made, you will be issued a receipt, which you send to your health fund to claim a rebate.

  • What happens if I need to reschedule or cancel?

    Ideally, we require at least 24-hour notice, please!

    We’ll happily reschedule your appointment to a more suitable time.

  • Will the physio bring equipment or recommend me to obtain any?

    Yes and yes.

    We often recommend specific exercise equipment to help with your home exercise program. We also recommend equipment including gait aids, wheelchairs, etc.

    In one of our Physiotherapist’s bags, you’ll probably find, balls, weights, therabands, witches hat cones for obstacles and balloons (why we carry balloons is a story for when Total Health Physio visits). We may also bring a foam mat for balance practice or a step for stair practice.